Reassurance in

Technology

Leveraging technology to create greater visibility, accessibility and efficiencies.

Technology that enhances, not replaces, the human touch.

At K2 X Border, technology is not the be all and end all. It is a powerful tool which we use to enhance our services and improve the efficiency of our processes. But, critically, it is not a replacement for the defining, human-centric element of our service delivery – the personal touch runs through and anchors everything that we do.

Innovation

We embrace a growth mindset, one fueled by innovation. We believe that success lies in bold thinking, leveraging new technologies, and exploring off-piste, ambitious ways to enhance the customer experience.

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Compliance

We only collect, process and transfer personal data to our third-party suppliers and partners if it is necessary for the purpose of performing the specific services requested by our clients.

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Integration

Our case management platform, Ascent, is built to support API-based connectivity, thus facilitating two-way data exchange. The result: greater visibility (e.g. bidirectional milestone updates), enhanced accessibility (e.g. dashboard reporting), and more streamlined processes (e.g. automated initiations).

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Reporting

Ascent is our comprehensive case management system and single source of truth: all correspondence, tasks and milestones are logged within Ascent, appearing on the platform in real-time. Ascent is also a powerful reporting tool…

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